Data Protection

Soa101 Privacy Policy — Your Data Is Safe With Us

This page gives you a clear and transparent overview of how soa101 collects, stores, and protects your personal information.

Last Updated: January 2026
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Our Commitment

How soa101 Protects Your Privacy

Your trust means everything to us. That is why we make no compromises when it comes to data protection.

Strong Encryption

All personal and financial information on the soa101 platform is secured using 256-bit SSL encryption — one of the most reliable data protection methods available today.

You're in Control of Your Data

At soa101, you can view, correct, or delete your personal information at any time. Your data belongs to you — we are simply its custodians.

No Third-Party Sales

Soa101 never sells your personal information to third parties. The cornerstone of our privacy policy is ensuring the highest level of confidentiality for your data.

Cookie Transparency

We are fully transparent about which cookies we use and why. You can disable non-essential cookies at any time. soa101 never tracks users without their knowledge.

Adherence to International Standards

Soa101's privacy policy is built in line with international GDPR standards. We conduct regular third-party audits to ensure your data remains protected.

Spam-Free Experience

Soa101 does not use your email or phone number for unsolicited advertising. Marketing communications are entirely optional, and you can opt out at any time.

Important: This privacy policy applies to all services on the soa101 platform. By using soa101, you agree to this policy. Please read it in full.

1Introduction

Soa101 is a trusted online gaming platform serving millions of users across Bangladesh and South Asia. We believe that building a safe and transparent gaming environment starts with treating user privacy as our highest priority.

This privacy policy describes in detail how soa101 collects your personal information, the purposes for which it is used, where it is stored, and how it is shared with third parties when necessary. It is a legally binding document prepared in accordance with international data protection regulations.

By using any soa101 service — including browsing the website, registering an account, playing games, making deposits, or withdrawing funds — you confirm that you have read and agreed to this privacy policy.

Our Core Principles: Your information is used solely to improve the services you receive. soa101 never sells your personal data to third parties.

2What Information Is Collected

Soa101 collects two types of information from you — details you provide directly, and data collected automatically.

Information provided directly by you:

  • Full name, date of birth, and gender.
  • Mobile number and email address.
  • Address and nationality.
  • National ID, passport, or driving license number (for KYC verification).
  • Payment details (mobile banking number, bank account number).

Automatically collected information:

  • IP address and device information.
  • Browser type and operating system.
  • Logs of your activity on the platform (login times, game sessions, transaction history).
  • Cookie and session data.
  • Geographic location (country level only).
Data Type Reason for Collection Mandatory?
Identity Information Account Registration & KYC Yes
Contact Information Notifications & Support Yes
Payment Information Deposits & Withdrawals Yes
Usage Data Platform Development No (Automatic)
Cookie Data Experience Personalization No (Optional)

3How We Use Your Data

Soa101 uses your personal information only for defined, legitimate purposes. We never process your data beyond those stated purposes.

  • Account Management: To handle registration, login, and account security.
  • Identity Verification (KYC): For anti-money laundering and age verification purposes.
  • Financial Transactions: To process deposits and withdrawals.
  • Customer Support: To resolve your issues quickly and efficiently.
  • Security: To prevent fraud, scams, and unauthorized access.
  • Platform Development: Analytics to improve the user experience.
  • Legal Obligations: In compliance with directives from the relevant authorities.
  • Marketing (Optional): To send you bonus and promotional offers with your consent.

Please note: Marketing communications are entirely optional. You can opt out at any time through your account settings or by contacting our support team.

4Data Retention & Security

Soa101 stores your data on internationally certified secure servers. All our servers are protected by firewalls, intrusion detection systems, and regular security audits.

What we use to protect your data:

  • 256-bit AES encryption (for data transmission).
  • TLS 1.3 Protocol (for website connections).
  • Multi-factor authentication (for sensitive actions).
  • Regular penetration testing.
  • Strict internal policies governing data access.

Your data is retained for as long as your account remains active, and for a further period as required by legal obligations. Financial records are generally kept for up to 5 years after account closure.

In the event of a security breach: In the event of a data security breach, soa101 will notify affected users and the relevant authorities within 72 hours.

5Cookie Policy

Soa101 uses various types of cookies on its website to help enhance your browsing experience.

  • Essential Cookies: For managing login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To understand how the platform is used (anonymized data).
  • Marketing Cookies: To show relevant offers — entirely optional.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain soa101 services.

6Sharing Data with Third Parties

Soa101 does not sell your personal information. However, certain data may be shared with trusted third parties where necessary to deliver specific services.

  • Payment Processor: To complete deposits and withdrawals (only the necessary details).
  • KYC Verification Provider: For identity verification.
  • Technology Partner: For platform operation and maintenance.
  • Legal Authorities: Where required by law or court order.

Soa101 enters into data processing agreements with every third party, ensuring they adhere to the same privacy standards we uphold.

No third party may use soa101 user data for their own purposes — this is contractually prohibited.

7Your Rights

Under soa101's privacy policy, you have the following rights:

Right to Access

You can find out exactly what information soa101 holds about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

Under certain conditions, you can request the permanent deletion of your data.

Right to Restrict Processing

In certain cases, you may request that the processing of your data be restricted.

Right to Data Portability

You may request a copy of your data in a structured, portable format.

Right to Object

You can object to your data being used for specific purposes.

To exercise any of these rights, contact soa101's support team. We will respond to your request within 30 days.

8Children's Privacy

Soa101 strictly does not collect information from anyone under the age of 18. Our platform is intended exclusively for adults.

If we become aware, for any reason, that an account has been created by someone under the age of 18, that account and all associated data will be deleted immediately.

A Note for Parents: If your child has accidentally created an account on soa101, please contact our support team immediately. We will take swift action.

9Policy Changes

Soa101 may update this privacy policy from time to time. After each change, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, we will:

  • We will send notifications to registered users by email.
  • We will display notifications when you log in to the platform.
  • Your consent to the updated policy will be obtained where required.

Continued use of soa101 after any changes will be treated as your acceptance of the updated Privacy Policy.

10Contact

For any questions, requests, or complaints regarding this privacy policy, please get in touch with us:

Response Time

Responses will be provided within a maximum of 30 business days.

Data Protection Officer: soa101 has a dedicated Data Protection Officer (DPO) who oversees all privacy-related matters. To contact the DPO, send an email with "DPO Request" as the subject.

FAQ

Never. soa101 does not sell your personal data to third parties under any circumstances. Only information strictly necessary to deliver our services is shared with trusted partners, and only under contractual terms.

Following account closure, financial records are retained for up to 5 years as required by legal obligations. Marketing data and non-essential information are deleted promptly. To request complete data deletion, contact [email protected].

Yes. soa101 stores your payment information using 256-bit AES encryption. We never store full card numbers or PINs. All payment processing is handled through PCI-DSS certified partners.

Click the "Unsubscribe" link at the bottom of any marketing email, or go to the "Notifications" section in your account settings to turn off marketing communications. You can also reach out to our support team directly.

soa101 determines location only at the country level using IP addresses — this is necessary for geographic restrictions and security purposes. We do not track GPS or precise locations.
Responsible Gaming

Join soa101 — Your Data Is Fully Protected

Our privacy policy is transparent and fair. Register today and enjoy safe gaming on a platform you can trust.

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